FIND PARTS FOR MY DIRT BIKE
FAQs
HOW DOES THE 'FIND PARTS FOR MY DIRT BIKE' FORM WORK?
ONCE YOU FILL OUT THE FORM AND SUBMIT IT - IT WILL GO DIRECTLY TO ONE OF OUR TEAM MEMBERS WHO WILL BE ABLE TO SOURCE THIS PART FOR YOU. WE WILL BE ABLE TO GIVE YOU PRICING AND AVAILABILITY ASAP TO YOUR EMAIL OR CAN CALL OR TEXT YOU WITH THE DETAILS (WHATEVER YOU PREFER).
DO YOU SEND ME THE PARTS TO ORDER? HOW CAN I PAY FOR THIS?
ONCE WE HAVE SOURCED THE PARTS YOU ARE LOOKING FOR - WE WILL SEND YOU AN ORDER CONFIRMATION WHICH YOU CAN THEN CHECKOUT AND PAY LIKE USUAL. ONCE PAID WE WILL ORDER THESE PARTS FOR YOU AND KEEP YOU UPDATED ON ETA. YOU WILL ALSO RECEIVE A NOTIFICATION AS SOON AS THESE PARTS ARE SHIPPED OUT TO YOU (UNLESS YOU HAVE OPTED FOR PICK UP OR LOCAL DELIVERY THEN YOU WILL BE NOTIFIED WHEN READY).
I CANNOT FIND THE PART I NEED FOR MY DIRT BIKE ON YOUR WEBSITE. DO YOU DO ANY OTHER PARTS OTHER THAN WHAT YOU HAVE LISTED?
YES ABSOLUTELY! WE HAVE ACCESS TO HUNDREDS OF THOUSANDS OF PARTS AND ACCESSORIES. WE HAVE ADDED MAJORITY OF THE BRANDS WE HAVE ACCESS TO ON OUR BRANDS LIST PAGE. IF YOU SEE THE BRAND LISTED THEN THERE IS A GREAT CHANCE WE CAN GET THE PART FOR YOU. IF YOU ARE UNSURE JUST ASK - WE LOVE TO HELP ANYWAY WE CAN.
IF I HAVE TO ORDER A PART IN WITH YOU MANUALLY (OR VIA THE 'FIND PARTS FOR MY DIRT BIKE' FORM), CAN I STILL USE PAYMENT METHODS SUCH AS AFTERPAY, KLARNA ETC.?
YES ABSOLUTELY! YOU CAN USE ANY PAYMENT METHOD YOU REQUIRE. WE HAVE BOTH AFTERPAY AND KLARNA. WE WILL SEND YOU THE ORDER SUMMARY CONFIRMATION WHEN YOU HAVE CONFIRMED THE PARTS YOU NEED AND THAT LINK WILL LET YOU CHECK OUT AS USUAL.
CAN I STILL USE MY RACER SUPPORT DISCOUNT ON PARTS THAT I NEED TO ORDER IN?
YES YES YES! THIS DISCOUNT IS TO SUPPORT YOU AND YOUR RACING CAREER. YOU GET ACCESS TO YOUR DISCOUNT ON ALL PURCHASES WITH US. YAY!
DO YOU GIVE MECHANICAL ADVICE?
NO WE DO NOT GIVE MECHANICAL ADVICE AS WE ARE NOT LICENSED MECHANICS.
WE RECOMMEND THAT YOU SPEAK TO A MOTORCYCLE MECHANIC AND GET ADVICE ON WHAT PARTS YOU REQUIRE. THEN WE CAN HELP SOURCE THOSE EXACT PARTS FOR YOU. WE WILL NOT BE LIABLE IN ANY WAY FOR EXTERNAL ADVICE PROVIDED IN RESULT OF ORDERING THE INCORRECT PARTS. WE WILL HOWEVER ASSIST IN RETURNING/SWAPPING THE PARTS FOR THE CORRECT ITEMS.
IF YOU ARE EVER UNSURE - PLEASE GET IN TOUCH WITH OUR TEAM AND WE WILL BE ABLE TO ASSIST YOU OR AT LEAST POINT YOU IN THE RIGHT DIRECTION.
DO YOU DO OEM PARTS?
WE SPECIALISE IN AFTERMARKET PARTS SO A LOT OF THE PARTS WE DO ARE DIRECT OEM REPLACEMENTS (BUT NOT OEM BRANDED).
WE ALSO HAVE A LOT OF PARTS THAT EXCEED OEM SPECIFICATIONS AND ARE ON A PERFORMANCE LEVEL - THESE ARE MAINLY FOR RACE PROFESSIONALS.
IF THERE IS A CERTAIN PART THAT HAS NO AFTERMARKET ALTERNATIVES (YOU CAN ONLY GET OEM) WE WILL HELP ASSIST YOU BY POINTING YOU IN THE RIGHT DIRECTION OF WHAT YOU NEED AND WHERE TO GO TO GET IT - JUST REACH OUT TO OUR TEAM.